The Watch Lab
The Watch Lab in 69A MERSEYWAY SHOPPING CENTRE, MERSEYWAY Postcode/City: SK1 1PD, Greater Manchester: consumer reviews, opening hours, driving directions, photos etc.
Contacts
Shopping & Retail
69A MERSEYWAY SHOPPING CENTRE, MERSEYWAY Postcode/City: SK1 1PD,
Stockport, Greater Manchester
SK1 1PD Get directions
0161 480 0011
Opening hours The Watch Lab: Closed now
Tomorrow: 08:00 am — 06:00 pm
Monday | 08:00 am — 06:00 pm |
Tuesday | 08:00 am — 06:00 pm |
Wednesday | 08:00 am — 06:00 pm |
Thursday | 08:00 am — 06:00 pm |
Friday | 08:00 am — 06:00 pm |
Saturday | 10:00 am — 05:00 pm |
Customer Reviews about The Watch Lab:
- ★ ★ ★ ★ ★I can give you further details on the below if you PM me - theyre also more expensive than manufacturers, or other jewellers, btw., and I’d be wary of the many very similar, anonymous reviews on various sites
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I needed a battery replaced - I was told they would package it and send it to Seiko. Then they rang me NINE TIMES over EIGHT WEEKS with identical sales pitches, telling me SEIKO had found my watch to be running slowly - costing £99 to repair. Asking basic questions made the staff flustered.
It turned out THEY HADNT SENT IT TO SEIKO, and when I had Seiko check it later, there was nothing wrong with my watch - I was being asked to pay for unnecessary repairs! (The owner considers them to have been due to a number of miscommunications, and "overkeen salesmanship").
In the end, Seiko confirmed it hadnt been sent to them. Watch Lab admitted this, and that they also had done no diagnostics (issuing a refund), but claimed that it was pure coincidence that Id been rung 9 times to tell me a fault had been diagnosed, when in fact there had been no diagnostics performed at all. I experienced VERY ‘dubious’ practices.
By martyjar, November 16, 2017
How would you rate this service?
☆ ☆ ☆ ☆ ☆ About The Watch Lab in Stockport
The WATCH Lab is a specialist retail watch business, offering quality repairs to all wristwatches and sales of new timepieces.
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