Living Room Conservatories

Customer Reviews about Living Room Conservatories:

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  Recieved a cold call to inform of Government funding available to insulate and reroof conservatories. This appealed so an appointment was made. Come the day of appointment no one turned up. Que Sera . Thats Life A couple of weeks later I got a follow up call asking how the visit had gone. I explained that I had waited in but there had been a no show The lady apologised and said if I fixed a new date I would be given priority Because this is something we wanted, I agreed to a revised appointment 2 guys came on the agreed date, reviewed the existing roof, we had discussions over the specification including some extra works and agreed a price and a start date. I also paid £1000 deposit. 2 surveyors came a few days later to confirm measurements and detail. All went well The agreed start date was 2 November 2015. Having heard nothing I contacted them about 2 weeks before to confirm the start date. I was told the installation manager would ring me back. He did not. I rang later and got through to him and he said, my installation would not start on the agreed date due to overbooking and there would be no guarantee it could take place this year! He offered to repay my deposit which initially I was not keen to accept as this could be deemed to cancel the contract. I however confirmed with him that they would stand by the price and refund the deposit. it seemed to be a fair approach and they would contact me in due course to arrange Installation and he would try to do before Christmas. A couple of days later I rang to progress my refund, I was told the Installation Manager no longer worked for the company, They confirmed the refund had been processed and they would be in touch regarding installation I am pleased to confirm my deposit has been refunded, but there has been no contact re revised installation date. I dont expect to hear from them again Thats my story. Patrick Else JP
  By Admin, April 24, 2018

About Living Room Conservatories in Stockport

We pride ourselves on delivering a first class installation service to all our customers, making sure every roof is bespoke and tailor made to suit their needs. We make customer service and satisfaction our Number 1 Priority.